Wiser for repair centers

Keep repairs moving.
Make every step visible.

Deductibles, approvals, SLAs and reconciliation. Manage the insurance-specific steps of repair operations in the same Wiser case.

Technical service specialistDevice repair processTeam reviewing a case together
Repair center + insurer + customer
Insurance-specific workflowsApproval processDeductible collectionPolicy entitlements
A shared point of control

Repair and insurance,
speaking the same language.

Pending quotes, unpaid deductibles and scattered evidence slow down operations. Wiser brings insurance processes into the repair center's daily workflow.

Insurance-specific workflows

Manage repairs with and without deductibles according to their own rules.

Approval process

Submit quotes in a standardized case; track the insurer's response and delays.

For your operations

From approval to reconciliation,
connected steps.

Core capabilities built for your daily workflow.

Team working on an operational process
Insurance-specific workflows
01 / CAPABILITY

Insurance-specific workflows

Manage repairs with and without deductibles according to their own rules.

EXAMPLE WORKFLOW
02 / OPERATIONS

Approval process

Case information
Team review
Activity history
02 / CAPABILITY

Approval process

Submit quotes in a standardized case; track the insurer's response and delays.

EXAMPLE WORKFLOW
03 / OPERATIONS

Deductible collection

Case information
Team review
Activity history
03 / CAPABILITY

Deductible collection

Send customers a secure payment link and match collections to the case.

EXAMPLE WORKFLOW
04 / OPERATIONS

Policy entitlements

Case information
Team review
Activity history
04 / CAPABILITY

Policy entitlements

See used entitlements and limits for every repair.

EXAMPLE WORKFLOW
05 / OPERATIONS

Risk signals

Case information
Team review
Activity history
05 / CAPABILITY

Risk signals

Evaluate coverage and declaration consistency with AI-assisted checks.

Team working on an operational process
Transparent reconciliation
06 / CAPABILITY

Transparent reconciliation

Compare approved amounts, invoices and service payments in the same case.

How it works

Three steps.
A clear process.

01 / PROCESS

Record the claim

Link policy and device information to the repair case.

02 / PROCESS

Track quotes and approvals

See the insurer's decision and collect the required deductible.

03 / PROCESS

Close with evidence

Complete repair, invoice and reconciliation records together.

Adapt it to your operations

Introduce your repair center
to Wiser.

Let's discuss how Wiser fits your team's workflow in a demo.

Request a demo →

Explore more solutions.

Bring service and insurance teams together in a shared workspace.

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