Wiser for insurance companies

Your entire
claims process,
under control.

Bring your repair network, quotes and case statuses together on one platform. See the basis of every decision and the next step for every case.

Insurance specialist working in an officeRepair team working on a deviceTeam reviewing a case together
Insurer + repair center + service network
Case visibilityQuotes & approvalsDeductible controlReporting & audit
A shared point of control

Grow your repair network.
Keep information together.

In device insurance, outcomes depend on claims operations. Bring cases distributed across centers together in the insurer's own control view.

See cases and timelines.

Track statuses, pending approvals and SLAs in one dashboard. Your operations team knows where each case stands.

Support decisions with records.

Bring quotes, policy entitlements and deductible information into repair decisions. Work from a shared record, from approval to service payments.

For your claims operations

Clearer decisions.
More consistent workflows.

Manage daily operations through connected steps, from case management to financial controls.

EXAMPLE APPROVAL FLOW
Service quoteReview
Authorized approvalCheck
Approved amountLocked ✓
Quotes & approvals

Reduce
unexpected costs.

Control the process with standardized quotes and locked approval amounts. Repair centers and insurers work from the same decision.

POLICY CHECK

Before deciding,
check the coverage.

Used entitlements↗
Remaining limits↗
Deductible collection↗
Policy & deductibles

The right checks
for every case.

Bring used entitlements and remaining limits into repair decisions. See the collection status of calculated deductibles in the case.

Case assessment Example workflow
Coverage consistency
Declaration consistency
Authorized review

Signals do not replace decisions.
Your team makes the assessment.

Risk assessment

Identify cases
that need a closer look.

Review coverage and declaration consistency with AI-assisted signals. Complete the case assessment with the relevant team.

Team evaluating case data together
SLA · Cost · Satisfaction
Reporting & audit

Evaluate your network's
performance together.

Filter SLA, cost and satisfaction data by team. Report service payments and audit records in the same workflow.

Teams working together

One network.
A shared view.

Insurers, repair centers and service teams contribute to the same case within their own responsibilities.

01 / INSURER

Manage decisions.

Track quotes, deductibles, coverage and risk checks.

02 / REPAIR CENTER

Move the work forward.

Bring cases and the service network together in a shared process.

Explore the solution →
03 / MANAGEMENT

Measure the outcome.

Evaluate operations through SLAs, service payments and audit records.

Adapt it to your operations

Introduce your repair network
to Wiser.

Let's review your case and decision workflow together.

Request a demo →

Legal processes share the same context.

Explore notices, evidence and responses with WiseLex, Wiser's legal module.

Explore WiseLex →